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Since 2015 we have built solid relationships with companies in more than 20 countries. Write to us and discover how we can help you transform your business with reliable and secure technology.
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+58 414 8** **85
+58 414 8** **85
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Frequently Asked Questions
We resolve the most common questions about our services
In all our custom projects, the client receives the complete source code upon project completion. This includes technical documentation, installation guides and knowledge transfer to the client's team.
We offer specialized technical support with SLA agreements defined according to client needs. This includes corrective, evolutionary maintenance, security updates and 24/7 technical support for critical cases.
Yes, we work with agile methodologies such as Scrum and Kanban. This allows us to deliver value iteratively, maintain constant communication with the client and adapt quickly to changing requirements.
Timelines vary according to project complexity. A basic system can take 1-2 weeks, while complex industrial automation projects may require up to 2 months depending on complexity. We define detailed schedules in the initial analysis phase.
We implement standard security protocols such as data encryption, multi-factor authentication, code audits and compliance with international standards (GDPR, OWASP). We sign confidentiality agreements in all our projects.
Yes, we offer maintenance plans that include updates, fixes, technical support and evolutionary improvements. Our SLAs guarantee fast response times for critical incidents, available 24/7.